About Our Site

The Official Community Corporation operates this store on behalf of Buddy Holly . You will find the logo displayed at left on the product pages to identify our partnership.

Mymusic.com provides product fulfillment and shipping for all orders through this store. With over 10 years of music retailing history and two vast warehouses of products, mymusic.com is a leading online retailer of music. Their systems are integrated with this store to provide seamless, rapid and secure service for our customers.

Yahoo! Inc. provides the front-end technology for this store. Yahoo! provides our customers with the fastest, most secure and reliable network services available.

This combination of dedicated customer support, world-class retailing experience, and top-notch technical systems ensures that our customers have the most reliable, secure (and best of all!) cheapest online shopping experience possible.

Our sincere thanks for your support and trust.

In This Document:

• Contact Info
• Currency
• Credit Cards
• Mailing List
• Your Security
• Taxes
• Shipping
• Customs
• Product Availability
• Back Orders
• Returns Policy
• Defective Products

Contact Information

The Official Community Corporation
211-123 Queen St. W.
Toronto, Ontario Canada M5H 2M9
(416) 410-8692

Customer service inquiries should be made through our contacts page.

US Currency Ordering

All transactions will be processed in American dollars. Credit card companies will convert these amounts to the home currencies of our Canadian and international customers.

Credit Cards

We accept VISA and MasterCard credit cards.

Mailing List

From time to time, we offer promotions and special discounts. Would you like to receive our free Store Alerts mailing list with special offers and new merchandise notices? Simply enter a valid e-mail address and select "Store" as one of your interests.

Security

Our store uses Secure Socket Layer (SSL) technology for secure transmission of all order information.

Taxes

In Canada: PST and GST apply in all provinces.

All other regions: No taxes apply.

Shipping

NOTE: You will have the opportunity to review shipping charges before you are required to finalize the order.

All orders will be processed and shipped within one business day of receipt, unless otherwise stated. Shipping times depend on the destination and the method of shipment selected by the customer. Your shipping cost is calculated at the time of checkout.

Orders are shipped from Canada. Note that customs may delay your order at the border. Please allow for up to a week beyond the expected date before following up with us or ranking our performance.

Customs Charges

We do not charge any customs duties on International shipments. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of The Official Community Corporation.

While we do not expect that there will be any additional charges attached to your order, we recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your on-line order.

Neither The Official Community Corporation nor its partners can be held responsible for International taxes or levies charged for your order.

Availability

The availability of items in our stores is indicated on the detail page of each item. This is only an estimate and NOT A GUARANTEE, but it is a good indicator of when you can expect your order to be shipped. Keep in mind that we only ship Monday to Friday.

Please note that in the case of multiple items, we may ship items as they become available. Consequently, your order may be shipped to you in a number of pieces. Orders of this nature are only charged ONCE for shipping, regardless of the number of separate shipments sent.

Below is a brief explanation of what you can expect:

USUALLY SHIPS WITHIN 24 HOURS:

This item is stocked on a regular basis and should be available for shipment immediately. There is a possibility that our suppliers may be out of stock and therefore, so will we.

USUALLY SHIPS WITHIN 3 TO 5 DAYS:

This item has low inventory and may not be in stock when you place your order. We get stock on a daily basis from our suppliers so turn around time will be within a few days.

USUALLY SHIPS WITHIN 2 WEEKS:

This item has a low inventory and may not be in stock when you place your order. The turn around time from our supplier is longer due to availability. As soon as we receive stock from our supplier, we will ship your order.

SPECIAL ORDERS:

This item may come from a small, independent supplier or from a supplier outside of Canada. As a result, the delivery time of the product is difficult to predict. We cannot guarantee how long it will take to fill a special order item and there may be a considerable delay receiving the order.

If a special order item is on back order for more than 14 days, we will contact you by e-mail and give you the option to cancel or continue to wait for your order.

IMPORTANT NOTE: If an item becomes UNAVAILABLE by the supplier, we will contact you by e-mail.

Back Orders

If we don't have a particular item in stock when you order it, we'll let you know by e-mail. In the case of advance orders, we'll let you know if the album release is delayed for whatever reason.

Returns Policy

In order to keep our prices as low as possible, ALL SALES ARE FINAL. If you have any questions prior to purchasing, please do not hesitate to contact us.

If we send you the wrong product:

Send us an e-mail telling us what we sent and what it was supposed to be. We'll send you an RMA number for you to copy onto the invoice that we included with your purchase. Attach the invoice to the item(s) to be returned, then carefully package them and send it all back to mymusic.com within 15 days to the address specified below.

Defective Products

If there is a problem with any merchandise (except CDs) just send us an e-mail explaining exactly what's wrong. Well get back to you soon thereafter. If the CD you received is defective, let us know and we'll send you an RMA number to copy onto the invoice that came with your purchase. You should then attach the slip to the item you'd like to return, pack the return item as carefully as possible - and send the package back to the address below within 15 days. After processing the return, we'll send you a fresh copy of the item as fast as we can.

If the replacement item turns out to be back-ordered, well notify you with the options.

Please send approved returns to:

U.S. & International orders take.it.back c/o NGJ/mymusic.com 38465 NYS 12 Clayton, NY 13624

Canadian orders take.it.back c/o mymusic.ca 499 Terry Fox Drive, Unit 85 Kanata, ON K2T 1H7 CANADA

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An online music community is more than artist bios, discographies and music samples. It's about people living and sharing their love of music.

Hosted by Maria Elena Holly, widow of Buddy Holly, and operated by The Official Community Corporation, under license of CMG Worldwide, BuddyHolly.com is an online music community in the truest sense. It is one of the world's most comprehensive artist Web sites, providing an exhaustive archive of Buddy Holly information and digital media.

The real strength of BuddyHolly.com, however, is the community it fosters. Our discussion boards, chat, polls, games and online events connect people. That connection - to the artists, to the music, to other fans - is what BuddyHolly.com is all about.

• 

An online music community is more than artist bios, discographies and music samples. It's about people living and sharing their love of music.

Hosted by Maria Elena Holly, widow of Buddy Holly, and operated by The Official Community Corporation, under license of CMG Worldwide, BuddyHolly.com is an online music community in the truest sense. It is one of the world's most comprehensive artist Web sites, providing an exhaustive archive of Buddy Holly information and digital media.

The real strength of BuddyHolly.com, however, is the community it fosters. Our discussion boards, chat, polls, games, and online events connect people. That connection - to the artists, to the music, to other fans - is what BuddyHolly.com is all about.

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